My Move
Everything you need before moving day
Your questions answered, plus how payment works and how we keep your belongings covered. If anything is not here, call us at (512) 943-7689 and we will walk you through it.
Fully licensed through TxDMV and FMCSA, with general liability and cargo insurance.
How It Works
Moving is easy
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Book our service
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We pack your goods
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We move your goods
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We place your goods where you want
Common Questions
Frequently asked questions
How early should I book my move?
We recommend booking at least two weeks before your move-in date to ensure availability. However, we can often accommodate last-minute moves as well.
What payment methods do you accept?
We accept cash, check, credit card, Venmo, Zelle, and CashApp. Please note there is a 3% processing fee for credit cards.
Why do you need an item inventory?
An accurate inventory ensures we assign the right number of movers, the right truck size, and the right job duration for your move.
Can I change my booking date or time?
Let us know as soon as possible about any last-minute changes to your inventory, access, or schedule, so we can properly staff and prepare for your move.
Can you move chemicals, propane, or hazardous materials?
Hazardous items such as open chemical containers or unemptied propane tanks cannot be safely transported due to the risk of spills, leaks, or fumes.
What is your service area?
We provide both local and long-distance moves, including interstate and intrastate services.
What is your change or cancellation policy?
For a deposit refund we require at least 5 days notice prior to your move date. To reschedule without a fee, we require at least 48 hours notice.
Is there a last-minute cancellation fee?
Within 48 hours of the move there is a 12.5% rescheduling fee. Within 24 hours of the move there is a 25% rescheduling fee.
How do you charge for a move?
We charge by the hour, plus a flat-rate travel fee based on the size of the truck used.
Do I need to remove or unpack drawers?
Empty any drawers with breakable items. Dresser and nightstand drawers may stay filled unless the piece is going up or down stairs. Filing cabinets must be fully emptied.
Are there extra fees for stairs, long carries, or heavy items?
There is an extra charge for third-floor moves and very heavy items like gun safes. Long walks do not incur a fee, they just affect the overall duration of the move.
Do you offer packing and unpacking?
Yes to packing, billed as hourly labor plus a flat-rate travel fee, with materials billed only for what is used. We do not offer unpacking. Packing needs are assessed via a virtual consult or an on-site visit.
Are packing materials included or billed separately?
You are only charged for the materials actually used. There is no blanket materials fee.
Can you disconnect and reconnect appliances?
We can help. By signing the contract you release Bobcat Movers LLC from liability for water-line, water, or structural damage.
Do you handle furniture disassembly and assembly?
Yes, at no additional fee, but it may increase the total move time.
Are you licensed and insured?
Yes. We are licensed through TxDMV and FMCSA, and we carry general liability plus cargo insurance.
How do you protect my furniture and floors?
Furniture is protected with moving blankets and shrink wrap. Hardwood and carpet floor protection is available for an extra fee.
Do you move specialty items like pianos, safes, and gun safes?
Yes, with a possible additional fee depending on the size, weight, and any stairs involved.
Do you offer mounting services?
Yes, for an additional fee, performed by a select few trained movers.
Payment
How payment works
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To officially book your move, we require a 25% deposit.
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Accepted payment methods: credit and debit cards (3% processing fee), cash, check, Venmo, Zelle, and Cash App.
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Prefer to skip the 3% card fee? Pay by cash, check, Venmo, Zelle, or Cash App instead.
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Questions about payment? Call the office at (512) 943-7689.
Insurance
How your move is covered
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General Liability Policy covering real property damage and personal injury.
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Cargo Insurance Policy covering items damaged from a collision during transit, regardless of who is at fault.
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Released Value Protection for items damaged during the loading and unloading process.
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Licensed carrier: TX DMV #009276007C.
Moving Resources
Guides and checklists for your move
Moving GuideChecklist for Confirming Moving Details: Essential GuideRead the guide →Moving GuideEssential Residential Moving Checklist: A Step-by-Step GuideRead the guide →Moving GuideEssential Tips to Declutter Before MovingRead the guide →Moving GuideFinal Walkthrough Checklist for Moving DayRead the guide →Moving GuideHow to Change Your Address When Moving: A Complete GuideRead the guide →Moving GuideHow to Choose the Best Moving Company: A Complete GuideRead the guide →Moving GuideHow to Make a Moving Binder for an Organized MoveRead the guide →Moving GuideHow to Oversee Movers on Moving Day: A Complete GuideRead the guide →Moving GuideHow to Transfer Utilities When Moving: Complete GuideRead the guide →Moving GuideLast-Minute Packing Tips: How to Pack Fast Without the ChaosRead the guide →Moving GuideMoving Day Final Check: Essential Checklist for a Smooth MoveRead the guide →Moving GuideMoving-Out Cleaning Checklist: A Step-by-Step Guide for a Spotless MoveRead the guide →Moving GuidePacking and Moving Tips: Ultimate Guide to a Smooth MoveRead the guide →San Marcos, TXSan Marcos Growth Driven by University and City ExpansionRead the guide →Moving GuideStress-Free Commercial Moving: Tips for Business OwnersRead the guide →Moving GuideTips for Moving with Kids and PetsRead the guide →Moving GuideWhat to Pack in Your Moving Essentials BoxRead the guide →Moving GuideYour Ultimate Guide to Stress-Free MovingRead the guide →
Ready to book your move?
A 25% deposit locks in your date. Call us for a fast, free, no-obligation quote, or fill out a quick form, and most of the time we can give your estimate right over the phone.